[vc_row][vc_column][vc_tta_accordion c_position=”right” active_section=”1″][vc_tta_section title=”Which is the Check in – Check out time?” tab_id=”1625740020865-7f1e9d96-1da8″][vc_column_text]Check out must be completed by 11am and check in is set at 3 pm in order to have additional time for the thorough cleaning of the rooms.[/vc_column_text][/vc_tta_section][vc_tta_section title=” Do I have to wear masks during my stay? Do you provide masks to the guests?” tab_id=”1625740020940-5c23b907-678a”][vc_column_text]Due to present official health protocols, mask is mandatory to be worn by guests during their stay. The guidance is subjected to changes and under regular review according to the National Health & Safety protocols. In case a guest does not have a mask, we provide at the reception of the hotel.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Will elevators be in use during our stay?” tab_id=”1625740218488-145fecb3-b400″][vc_column_text]Though elevators will be operating, their use is not recommended. Guidance or reservation use by one person or members of the same family. Guests are required to follow elevator guidelines and not exceed the number of persons allowed.[/vc_column_text][/vc_tta_section][vc_tta_section title=” Will my room be cleaned every day?” tab_id=”1625740889824-d8090b6c-fba0″][vc_column_text]Housekeeping service will be provided on a daily basis according to hotel’s cleaning policy, following all the necessary safety guidelines, unless otherwise be requested by guest upon arrival. All housekeeping staff is wearing PPE equipment.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Can we leave our luggage at the hotel after the check out?” tab_id=”1625740930754-4c19424d-cb5a”][vc_column_text]Check out time is at 11:00. Nevertheless, you may store your luggage at the luggage room. Kindly contact the reception[/vc_column_text][/vc_tta_section][vc_tta_section title=” Is there internet connection to all the areas of the hotel?” tab_id=”1625740957496-c7291a9a-741c”][vc_column_text]Yes, there is free wi-fi in all areas and rooms.[/vc_column_text][/vc_tta_section][vc_tta_section title=” Is the hotel pet-friendly?” tab_id=”1625740978377-0a45692f-552b”][vc_column_text]Unfortunately, the hotel currently does not allow pets[/vc_column_text][/vc_tta_section][vc_tta_section title=”How often are public areas and rooms disinfected?” tab_id=”1625741011873-21b8cb37-c1c0″][vc_column_text]All public areas are disinfected on regular basis, as well as all guestrooms before each guest’s arrival.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Can the hotel take care of transfer requirements?” tab_id=”1625741046610-7f6d0744-e6cf”][vc_column_text]All transfer requirements can be taken care of our team (additional charges apply).[/vc_column_text][/vc_tta_section][vc_tta_section title=”Is there parking at your hotel?” tab_id=”1625741129475-5dcab0cf-4f21″][vc_column_text]Yes, there is next to our hotel (additional charges apply)[/vc_column_text][/vc_tta_section][vc_tta_section title=”Do you provide sanitizing products in all public areas?” tab_id=”1625741199449-9e3ee4ab-d293″][vc_column_text]Multiple sanitization stations for guests & employees are available throughout the resorts, in all public areas, reception, restaurant and bar.[/vc_column_text][/vc_tta_section][vc_tta_section title=” Do you provide on – site Covid-19 tests?” tab_id=”1625741235330-48752d75-a821″][vc_column_text]In an effort to make your experience as worry free as possible, we are able to offer you onsite PCR or rapid tests*. Having a cooperation with dedicated medical centers, you may be tested and receive your results without leaving the hotel.
*Rapid test cost is at 20 – 30€ / PCR test cost is at 60 – 80€.[/vc_column_text][/vc_tta_section][/vc_tta_accordion][/vc_column][/vc_row]
